WSIADA Exchange and Returns Policy

General:

  • Returns less than 90 days will be given store credit.
  • Items older than 90 days cannot be returned.
  • Customer is responsible for return shipping cost.
  • A 10% restocking fee applies to all returned items.

Products:

  • Product purchases can be returned within 30 days if clearly not used.
  • If a product has a broken seal upon return, it will not be accepted.

Forms:

  • Shrink wrapped packages may be returned for full credit within 30 days if still sealed in shrink wrap.
  • Forms that have been opened may not be returned to WSIADA.

Promotion Items:

  • All sales on sale items are final. No returns, exchanges or credit will be given.
  • Sale prices will not be honored after a recent sale has ended.

Special Orders:

  • All Special Orders are final once the proof has been accepted and the payment processed. No returns, exchanges or credit will be given.

Pickup Orders:

  • WSIADA will hold pickup order item(s) for 7 business days. Any item(s) not picked up within this time will be shipped via FedEx Ground and purchaser will be subject to shipping and handling fee

*Any exceptions to these policies will be specifically noted in any bundled pricing or promotion plan.
WSIADA staff reserves the right to evaluate condition of returned merchandise and deny overall returns.